Return Policy


Returns and Refunds online Purchases only 

Full Refund within 30 days of purchase. To return a purchase for full refund please contact us to start the returns process. Once the returned item is received and determined to be in good and resaleable condition a refund will be made to the same method of payment used to purchase the item.

Items must be unworn and in the same condition that you received it. It must also be in the original packaging. 

You will be responsible for shipping charges to return any merchandise.

Sale items
Only regular priced items may be exchanged or refunded unfortunately sale items are Final Sale.

Exchanges 
If you need to exchange it for the same item different size  or another style, send us an email at riekershoes@riekershop.ca 

Shipping Address
To return your product, you should mail your product to: Rieker Antistress by LJ Shoes 86, Unit 2, Grand River St N, Paris, Ontario N3L-2M3. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs will apply to ship back your product.

Depending on where you live, the time it may take for your product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.